Cancellations & Refunds
Our straightforward policies for subscription cancellations and refund requests
Key Points
- Refund requests processed in 1-2 business days
- Funds returned to your account within 3-7 business days
- Cancel anytime, service continues until subscription period ends
- No cancellation fees or penalties
For fastest service, please include your order number when requesting a refund.
Refund Policy
At LetsJustSEO, we stand behind our services and want you to be completely satisfied with your purchase. If you're not satisfied, we offer a straightforward refund policy.
Eligibility for Refunds
We offer refunds under the following circumstances:
- Technical issues that prevent you from accessing our services that cannot be resolved by our support team
- Billing errors or duplicate charges
- Service not as described at the time of purchase
- Requests made within 14 days of initial purchase for monthly plans
- Requests made within 30 days of initial purchase for annual plans
Refund Processing Timeline
Once your refund request is approved:
- Our team will process your refund within 1-2 business days
- The funds will be returned to your original payment method
- Depending on your payment provider, it may take an additional 3-7 business days for the refund to appear in your account
How to Request a Refund
To request a refund, please contact our support team at [email protected] with the following information:
- Your full name
- Email address associated with your account
- Order or transaction ID
- Reason for requesting a refund
- Any relevant screenshots or documentation
Non-Refundable Items
The following are not eligible for refunds:
- Services that have been fully delivered or consumed
- Custom or personalized services that have been completed
- Refund requests made after the eligible refund period
- Accounts that have violated our Terms of Service
Cancellation Policy
We understand that your needs may change over time. Our cancellation policy is designed to be flexible and user-friendly.
Subscription Cancellation
You may cancel your subscription at any time through the following methods:
- From your account dashboard under "Subscription Settings"
- By emailing our support team at [email protected]
- By contacting our customer service team via live chat during business hours
What Happens After Cancellation
When you cancel your subscription:
- Your subscription will remain active until the end of your current billing period
- You will continue to have access to all features and services until the subscription period ends
- No additional charges will be made to your payment method after cancellation
- You will receive an email confirmation of your cancellation
No Cancellation Fees
We do not charge any fees or penalties for cancelling your subscription. You are free to cancel at any time without additional cost.
Reactivating Your Subscription
If you change your mind after cancelling:
- You can reactivate your subscription at any time by logging into your account
- If you reactivate within 30 days of cancellation, your previous settings and data will be preserved
- After 30 days, we may archive or delete your data in accordance with our data retention policy
Annual Subscriptions
For annual subscriptions:
- Cancellation will prevent auto-renewal at the end of your annual term
- We do not provide prorated refunds for the unused portion of annual subscriptions
- Your service will continue until the end of the paid annual term
Still Have Questions?
Our support team is here to help with any questions about cancellations or refunds.
Frequently Asked Questions
Common questions about our cancellation and refund processes
How do I request a refund?
You can request a refund by emailing our support team at [email protected] with your order details and reason for the refund. We aim to respond to all refund requests within 1 business day.
Can I get a partial refund?
In some cases, we may offer partial refunds for services partially delivered or used. Each case is evaluated individually based on usage and circumstances.
Will I lose access immediately after cancelling?
No. After cancellation, you'll continue to have access to all features and services until the end of your current billing period. We don't cut off access early.
Can I cancel my annual subscription mid-term?
Yes, you can cancel an annual subscription at any time. Your service will continue until the end of the paid term, but it won't auto-renew. We don't provide prorated refunds for the unused portion.